Booking conditions


Following services are included in the rates:

  • use of the spa area (ELTO Appartements and Chalet in Kaprun)
  • free Wifi in all apartments
  • use of the ski- & bike cellar and garden
  • bed linen and towels
  • dishes, cutlery, glassware, dish towels, dishwasher tablets
  • free private parking
  • electricity and heating costs

​Check-In & Check-Out

Check in from 4 pm on at your arrival day . Check out until 10 am at your departure day.

For Elto Chalet, Haus Hubertus and Haus Wagau you will find your key in the keybox next to the entrance. Please make sure 2 days prior to your arrival that you have received your access code. Have the code ready upon your arrival. Thank you!



Enquiries and bookings

Enquiry and offers are non-binding and do not constitute a booking. Bookings only become valid after receiving a booking confirmation and the deposit amount.


A binding booking requires a deposit of at least 25% of the total price.

> Pre-Payment with creditcard

Prices & fees

The apartment prices stated are per day and apartment in euros including VAT and local tax plus final cleaning.


Pets are welcome! Prices upon inquiry.


  • Cancellations up to 8 weeks before the arrival date are free of charge.
  • Cancellations from 8 weeks before the arrival date are billed at 50% of the total price.
  • Cancellations from 4 weeks before the arrival date and non-arrival are billed at the full price.
  • Early departures are billed with 100% no-show fee

The General Terms and Conditions for the Hotel Industry also apply.

Reservations and cancellations can only be accepted in written form.



ELTO Appartements
Schloßstraße 25 · 5710 Kaprun · Austria
+0043 6547 70 77

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