Booking conditions

 

Following services are inkludes in the prices:

  • use of the spa area (ELTO Appartements und Chalet in Kaprun)
  • free Wifi in all aparemtents
  • use of the ski- & bike cellar and garden
  • bed linen and towels
  • dishes, cutlery, glassware, dish towels, dishwasher tablets
  • free privat parking strom
  • electricity and heating costs

​Check-In & Check-Out

Your apartment can be accessed from 4 pm on your day of arrival. You must check out by 10 am on your day of departure. Please understand that the apartments cannot be used after 10 am on your day of departure.


We will deposit your apartment key for you when you book an apartment at the Elto Chalet or Haus Hubertus. Please make sure 7 days prior to your arrival that you have received your access code. Have the code ready upon your arrival.

 

 

Enquiries and bookings

Enquiry and offers are non-binding and do not constitute a booking. Bookings only become valid after receiving a booking confirmation and settling the deposit amount.


Deposit

A binding booking requires a deposit of at least 25% of the total price.

> Pre-Payment with creditcard


Prices & fees

The apartment prices stated are per day and apartment in euros including VAT and local tax plus final cleaning.


Pets

Pets are welcome! Prices upon enquiry.


Cancellations

  • Cancellations up to 8 weeks before the arrival date are free of charge.
  • Cancellations from 8 weeks before the arrival date are billed at 50% of the total price.
  • Cancellations from 4 weeks before the arrival date and non-arrival are billed at the full price.
  • Early departures are billed with 100% no-show fee

The General Terms and Conditions for the Hotel Industry also apply.


Reservations and cancellations can only be accepted in written form.


 

ELTO Appartements
Schloßstraße 25 · 5710 Kaprun · Austria

info@elto.at
+0043 6547 70 77

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